Terms and Conditions for Outback Odyssey Tours
Welcome to the Outback Odyssey Tours website. These Terms and Conditions govern your use of our online platform and the services we provide. By accessing or using our services, you agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, please do not use our services.
1. Services Offered
Outback Odyssey Tours provides a range of travel-related services, including but not limited to:
- Curated travel packages and group tours.
- Bespoke itinerary planning for individual and group travel.
- Adventure travel experiences.
- Domestic and international travel arrangements.
- Assistance with visa applications.
- Facilitation of travel insurance acquisition.
- Flight and accommodation bookings.
The specific terms and conditions relating to individual bookings and travel packages will be detailed in your booking confirmation and itinerary.
2. User Responsibilities
As a user of our online platform and services, you agree to:
- Provide accurate, current, and complete information during the booking process and for all travel arrangements.
- Comply with all applicable laws, regulations, and airline, hotel, and other travel supplier terms and conditions.
- Be responsible for obtaining all necessary travel documents, including passports, visas, and health certificates, unless specific visa assistance is separately contracted with us.
- Notify Outback Odyssey Tours immediately of any changes to your personal details or travel requirements that may affect your booking.
3. Booking and Payments
All bookings are subject to availability and confirmation by Outback Odyssey Tours and the relevant travel suppliers. A deposit may be required at the time of booking, with the full balance due by a specified date prior to departure. Payment terms will vary depending on the service and will be clearly communicated during the booking process. Failure to make payments by the due date may result in the cancellation of your booking.
4. Cancellations and Amendments
Cancellation and amendment policies vary depending on the airline, hotel, tour operator, and other service providers involved in your booking. Specific cancellation and amendment fees will apply, and details will be provided at the time of booking and in your confirmation. We strongly recommend purchasing travel insurance to cover unforeseen circumstances leading to cancellations or amendments.
5. Travel Insurance
Outback Odyssey Tours strongly recommends that all travellers acquire comprehensive travel insurance at the time of booking to cover unforeseen circumstances such as trip cancellation, medical emergencies, luggage loss, and other travel-related risks.
6. Limitation of Liability
Outback Odyssey Tours acts as an agent for various third-party suppliers, including airlines, hotels, tour operators, and other service providers. We are not responsible for the acts, omissions, or failures of these third-party suppliers. While we strive to provide excellent service and accurate information, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our services, including but not limited to loss of data, loss of profits, or interruption of business.
Our total liability, if any, shall be limited to the amount paid by you for the specific service in question.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Outback Odyssey Tours or its content suppliers and is protected by Australian and international copyright laws. Unauthorised use, reproduction, or distribution of any content is strictly prohibited.
8. Privacy Policy
Your use of our service is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please refer to our Privacy Policy for more details.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law principles. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
- Outback Odyssey Tours
- 315 Flinders Lane, Level 2, Melbourne, VIC, 3000, Australia
- Phone: (03) 9876 5432
- Email: info@outbackodyssey.com.au
These Terms and Conditions are effective immediately.